Frequently Asked Questions

EVoltz is a smart EV charging platform that helps users find, book, and manage charging sessions across Ireland.

Yes, creating an account is necessary to access charging sessions, view history, and manage billing.

Yes, we are rapidly expanding across all major cities and towns in Ireland.

Log into your account, search for a location, and click "Book Now" to reserve a charger.

Yes, you can cancel up to 30 minutes before your scheduled time with no penalty.

Your session may be auto-cancelled after a 10-minute grace period to ensure fair usage.

Go to your dashboard → Billing Settings → Update Card.

We offer both pay-as-you-go and membership plans. View our Membership page for details.

Visit your dashboard and click on "Charging History" to see all past sessions.

Check your network connection and ensure you scanned the QR/NFC properly. Still stuck? Contact Support.

Try restarting the app or updating from the app store. If issues persist, email us.

Email support@evoltz.com with your booking ID and we'll investigate.